Six distractions that hamper listening
Despite your best intentions, it can be hard to listen intently to someone dealing with pain and loss. Our personal communication experience is one of interactive dialogue but if you are to truly help someone processing a loss, the dialogue should be one way.
Distractions are barriers to effective listening. Here are six you can easily avoid:
1. Don't multi-task such as folding laundry, sorting mail, or unloading the dishwasher. Even if you're on the phone, they can hear.
2. Don't crack your knuckles, polish your nails, or tap your fingers.
3. Don't interrupt.
4. Don't shake your head.
5. Don't yawn or nod off.
6. Don't look away from the speaker.
Distractions are barriers to effective listening. Here are six you can easily avoid:
1. Don't multi-task such as folding laundry, sorting mail, or unloading the dishwasher. Even if you're on the phone, they can hear.
2. Don't crack your knuckles, polish your nails, or tap your fingers.
3. Don't interrupt.
4. Don't shake your head.
5. Don't yawn or nod off.
6. Don't look away from the speaker.
Labels: listening
posted by Robbie Kaplan | 4:46 AM
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