Comforting Words - When You Don't Know What To Say

This is the blog of Robbie Miller Kaplan, author of "How to Say It When You Don't Know What to Say." Please bookmark my site as a resource on helpful ways to comfort those facing tough times. Comments and questions are welcome!

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Welcome to Comforting Words! We’ve all faced a situation that’s left us speechless. A friend shares a devastating medical diagnosis, you learn via email of a relative’s death, or an acquaintance with a long-standing marriage tells you she’s getting divorced. What do you say? We’ve all been at a loss for words when we've needed them most. My goal in creating this blog is to provide a forum to share stories, ideas, and resources that will help us communicate effectively when confronted with unexpected news of loss and difficult times. And most important, I’d like to give insight into the best ways to help others so they don’t feel isolated and unsupported when facing difficult times. I feel so passionately about the importance of providing support that I wrote a book on the topic: How to Say It When You Don’t Know What to Say: The Right Words for Difficult Times. It's now available in volumes on Illness & Death, Miscarriage, Suicide and e-books on Death of a Child, Death of Newborn or Stillborn Baby, Divorce, Pet Loss and Caregiver Responsiblities at http://wordsthatcomfort.com.

Thursday, January 15, 2009

Simple things make a difference

When someone is going through a difficult time, communications and actions need not be elaborate to make a difference. Choose one or more of these five simple steps to offer your support:

1. Send a note to share your sadness, feelings, or memories and let the recipient know they are in your thoughts and prayers
2. Bring a meal, food item, or gift card for a favorite carry-out restaurant.
3. Make contact before going to the grocery store, pharmacy, hardware store, or post office to see if there are errands to run.
4. Provide transportation to funeral home, airport, hospital, physician, treatment, or professional appointments.
5. Offer to answer the telephone, make telephone calls, provide updates, or just stay at the home for an hour to handle the telephone and deliveries.

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