Comforting Words - When You Don't Know What To Say

This is the blog of Robbie Miller Kaplan, author of "How to Say It When You Don't Know What to Say." Please bookmark my site as a resource on helpful ways to comfort those facing tough times. Comments and questions are welcome!

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Welcome to Comforting Words! We’ve all faced a situation that’s left us speechless. A friend shares a devastating medical diagnosis, you learn via email of a relative’s death, or an acquaintance with a long-standing marriage tells you she’s getting divorced. What do you say? We’ve all been at a loss for words when we've needed them most. My goal in creating this blog is to provide a forum to share stories, ideas, and resources that will help us communicate effectively when confronted with unexpected news of loss and difficult times. And most important, I’d like to give insight into the best ways to help others so they don’t feel isolated and unsupported when facing difficult times. I feel so passionately about the importance of providing support that I wrote a book on the topic: How to Say It When You Don’t Know What to Say: The Right Words for Difficult Times. It's now available in volumes on Illness & Death, Miscarriage, Suicide and e-books on Death of a Child, Death of Newborn or Stillborn Baby, Divorce, Pet Loss and Caregiver Responsiblities at http://wordsthatcomfort.com.

Tuesday, April 14, 2009

What’s appropriate to share?

When my cousin died many years ago, a poem she wrote about her herself, her husband and children was read at her funeral. My aunt had the poem written in calligraphy and gave me a copy for my birthday. Decades passed and my cousin’s children married and had children of their own. One day, I realized I no longer lingered to read the poem and wondered if my cousin’s daughter would better appreciate it. But I wasn’t sure if it would open old wounds so I wrote her a letter and asked if she’d like it. She did; she’s had it framed and she’s told me how happy she is that I passed it on to her.

I wasn’t so successful in trying to share something passed to me that really belonged to a distant cousin. I’ve learned that some people do not want tangible reminders of loss and, not everyone is left with loving and warm feelings when someone dies.

So what do you do with old photos, letters, scrapbooks, or memorabilia? If you want to pass them along to the bereaved, give some thought before taking action. I’ve found that many people are grateful for photographs that favorably portray their loved one. They might appreciate a letter that provides some inkling into feelings or experiences, again, on a positive note. These are the items that might bring the bereaved comfort during those early weeks and months.

Allow some time before offering scrapbooks, clothing, artwork, jewelry, or other household items. Consider communicating with them first, discussing an item that you think might be meaningful, describing it or sending a photo. Only offer if you are willing to pack it and pay for the shipping. And don’t take offense if they decide they don’t want your item; they might be overwhelmed with all the possessions they already have and might not want or need other items to sort through.

Robbie Miller Kaplan is the author of How to Say It When You Don't Know What to Say, a guide to help readers communicate effectively when those they care about experience loss. Now available in three individual volumes: "Illness & Death," "Suicide" and "Miscarriage." Three additional titles are available as e-books: "Death of a Child," "Death of a Stillborn and Newborn Baby" and "Pet Loss." Click here to order.

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